Keep Track FAQ
If I have a camera and a computer, why can't I just do an inventory myself?
You certainly can do your own inventory. While many understand the value of having an inventory, we at Keep Track understand that most will never follow through on completing their own inventory until it is too late.
Our friendly service providers are fast, efficient and thorough. In addition, once completed by Keep Track, you will have a base line inventory and can schedule our agents for periodic updates to simplify keeping track of your assets.
If I have insurance, do I need an inventory?
If a disaster strikes, a documented, detailed inventory of your items is critical to maximizing the reimbursement you receive from your insurance provider. According to recent insurance industry data, more than 68% of Americans are under-insured and do not realize the total value of their property until they attempt to replace items after a significant or total loss.
A detailed inventory allows you to consult professional advisors, evaluate your assets and determine if you have sufficient coverage - providing peace of mind in the event of a loss. Proper documentation of your valuables helps you realize the appropriate compensation for lost items.
How secure is my information?
Your information is extremely secure.
First and foremost, all Keep Track agents are properly screened (background checked) and trained. And to ensure privacy, Keep Track does not retain any permanent record of your inventory.
Once inventoried, we create a password-protected account for your valuables on our partner website, iTaggit, and upload the images and detailed information to your secure online account for future reference.
At the conclusion of service, Keep Track provides all customers a detailed, hard copy, Inventory Report including an image of each item, as well as helpful documentation regarding access and a “How to guide” for using your iTaggit account. Your Inventory Report will also serve as a guide should you request periodic update services from the Keep Track team as you review, add and update inventory descriptions.
In addition, we copy your Inventory Report on CD or DVD that may be stored off-site for data redundancy.
Finally, your iTaggit account provides you a secure online inventory management system for additional data redundancy and accessibility from any Internet access point.
How long will the onsite portion of the service last and how much does it cost?
We always strive to make our customer engagements as efficient and cost effective as possible.
The duration and cost of service depends on a variety of factors, including but not limited to, the size of the home or business facility, the size and number of inventory items, the need for unpacking and repacking items, the preferred method of documentation and the number of Keep Track agents required to complete the job.
Charges may range from $350-$3500 for Collectors, $450-$4500 for Residential Services and $750 to $7500 for Commercial/Small Business Services.
What items should I have documented?
It is important to capture images and detailed information for as many items of value as possible. Many underestimate the value of their inventory items until they are faced with the task of replacing them in the event of a loss. Prioritizing items from most valuable to least valuable often helps determine the scope, completion time and valuation of the entire inventory. Art, furniture, collectibles, jewelry, antiques, silver, and china are the most frequently requested items for inventory documentation.